Lynch and Co. is a small solicitors firm based in the South Side of Glasgow. Formed in 1983 by Gerry Lynch and Frank McAuley, the firm has two offices in the city. The firm offers both criminal law work and also estate agency and conveyancing services.

Along with the two partners there are also two other administrative staff members who deal with other aspects of the business.

Due to the small size of the company, investment in large scale IT systems was not an option, but they still wanted the benefits of a practice management system to aid the day to day running of the firm.

Running two offices and established over 20 years ago, Lynch and Co. had a real need for a system which would streamline their business processes but also cause as little upheaval to the existing clients and staff as possible  - justia® for Microsoft Office Live® was the perfect solution.

Microsoft Office Live® - The Benefits ... 

• Centralised secure online data store - Information is available anywhere, at any time which is ideal for a firm with more than one office & remote/home working. 
• Security and backups - This is handled by Microsoft. Information sent over the internet is encrypted, vital for confidential legal information.
• CMS based website - Helps to develop an online presence that can be edited snd updated esily in-house.
• Email - Tailored for the firm and accessible online and via Microsoft Outlook.
• Intuitive and easy to use - No need for intensive training courses to get the staff up and running using the system.
• Business applications - A range of applications to help with the running of other aspects of the firm are available 'out of the box' plus the ability to purchase third party applications via the Office Live Marketplace.

justia® - The Benefits ...

• More cost effective than other PMS solutions, perfect for a small firm.
• Complete client/matter management - Files can be constantly monitored and any potential problems are flagged up in advance.
• Customisation - The system can be tailored to fit the firms needs, including matter types and useful lists of data.
• Fully searchable system - Client and matter files can be accessed quickly, a real benefit for a firm with an ever increasing number of new clients.
• Invoice generation - Work recorded against a matter can be easily converted into a PDF invoice which can be sent to the client.
• Compliance - money laundering and duplicate file checks are automatically carried out.
• Diaries - Diaries are customised for each user as well as there being an overall firm diary. Diaries are tied into client and matter files.
• Document management - The justia® document repository allows important files to be stored against clients and matters, and also files important to the firm in general can be easily managed and stored centrally. Physical file locations are also stored for quick retrieval.
• Remote working - justia® can be accessed from any internet enabled computer meaning that it can be used at home or perhaps other previously non-productive time - eg  during waiting times in court.
• Data Consistency - the central database ensures that customer instructions and credit limits are automatically synched between multiple office sites.
• justia® is a Customer Relationship Management (CRM) tool that can help to facilitate better communications between the firm and its clients.